A question? Write to us.

By email

Write to contact@shouldibid.app, in English or French. It is the single address for your account, billing, analyses, the API and your personal data.

Email contact@shouldibid.app

What to write to us about

Your account and credits

Sign-up, sign-in, credit balance, invoices or a plan change.

An analysis or a score

A verdict that surprises you, a stuck analysis, a keyword to look at again. The signals behind every verdict are visible in the analysis: tell us which one looks wrong.

The API and the Claude connector

Creating an API key, connecting Claude, an error returned by the API.

Your personal data

Access, correction, deletion or portability of your data, including data from your Google Ads account. The privacy policy sets out your rights.

A mistake in our content

A competitor price that has changed, an inaccurate fact in a comparison or a guide: point it out, we fix it.

So we can help you

• Write from the email address of your Should I Bid account.
• Include the link to the page or analysis concerned, and the keyword if it is about a score.
• For the API, include the error code you received and the value of the X-Request-Id response header: it lets us find the call.
• A screenshot is often better than a long description.

The answer may already be here

• Pricing and credits : The plans, the 1 credit = 1 keyword rule and common billing questions.
• About : Who is behind the tool and how the score out of 100 is computed.
• API reference : Authentication, routes, error codes and the OpenAPI spec.
• Claude connector : Connect Should I Bid to Claude and what Claude can do for you.
• Privacy policy : The data collected, how it is used and your rights.